23 March 2020
More Build, part of the Passmore Group, are continuously monitoring the health situation caused by the Coronavirus outbreak.
As a result, we’ve put in place new COVID-19 Secure working policies and procedures, allowing us to continue to serve our customers. while protecting the health and wellbeing of all..
Customer Update 19.7.21 | Post Freedom Day
Following the final stage of easing of restrictions in England we are continuing to take the health situation cause by COVID-19 seriously and are continuing to adhere to all new working policies and procedures.
Creating a safe and controlled COVID-19 secure environment we have implemented the following:
1. Encouraging regular and thorough hand washing and use of hand sanitizer by all members of staff.
2. Significantly reduced office based working with 80% of staff now working remotely from home, allowing us to implement strict social distancing measures.
3. CAD presentations are now being carried out in person while adhering to adhering to new working policies and procedures..
4. Our showrooms are open to the public, and you can visit us at any time within our opening hours with no appointment necessary.
5. When visiting our showrooms, we will provide all customers with hand sanitiser to use upon entry and are politely requesting that those who can wear a mask do so while adhering to social distancing measures. Children are welcome but must be supervised.
6. All staff report on a daily basis of themselves, or members of their household, experiencing any COVID related symptoms including a cough, temperature, no smell or taste, tiredness, sore throat and runny nose, or any ailment/symptoms of any kind.
7. Any member of staff who develops or experiences any of the above symptoms will be instructed to go for a test, stay at home and self-isolate for 10 days/ until they get their results.
8. Any member of staff who comes into contact with anyone who displays symptoms will be instructed to stay at home and self-isolate for 10 days
9. If after the 7 day period there has been no signs of improvement we are advising medical attention is sought by contacting NHS 111 online.
1. Prior to each appointment or installation start we are speaking to all customers to ascertain current health conditions to determine whether it is safe to attend their property.
2. Whilst on site we are ensuring contact is kept to an absolute minimum and at a safe 2m distance.
3. At a customer’s discretion any member of staff who visit a property, whether designer, surveyor or fitter, will wear a face mask and gloves.
4. Wherever possible will undertake external meetings by phone or video conference, significantly reducing non-essential travel.
Rest assured that we’re monitoring the situation daily and reviewing government and Public Health England guidelines.
To read our latest Coronavirus (COVID-19) Policy and Procedures document click here
For a PDF version of our Customer Notice Regarding Coronavirus (COVID-19) click here.
what our customers say
To all the team,
We wanted to write and tell you how happy we are with the building work carried out to our home.
We would like to take this opportunity to thank you and your entire staff for the outstanding quality put into the renovation of our house you completed ahead of time and to 100% of our expectations.
The service we received was professional and communication was excellent. We would certainly recommend you to our family and friends.
Thanks again for all your hard work.
Mr & Mrs Walton, Bramley, Leeds, West Yorkshire
This is the second project we have had done by More Build and Passmore's and we have been very pleased with the work and tradesmen on both occasions. We would gladly recommend you to others.
Mr & Mrs Reid, Horsforth, Leeds, West Yorkshire
The workers were professionals and friendly.
They always cleaned up and took all rubbish away with them. Great work no complaints whatsoever.
Mr Satariano, Harrogate, North Yorkshire
Very impressed with all the work and the staff i have come into contact with.
Ms Gardner, Pudsey, Leeds, West Yorkshire
Exceeded expectation.
Had our bedroom split into two rooms. The work was carried out to a good standard with minimum of fuss. Polite and friendly workforce, tidy and considerate. Price was reasonable too. Will use again for future works without a doubt.
Mr Hodge, Drighlington, Bradford, West Yorkshire
More Build is a trading name of B&K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Partnership House 6 Hales Rd Leeds West Yorkshire LS12 4PL
managed by oa.
